Help when you need it
Find answers to common questions about Capnova Pay, or reach out and we’ll help you get started with the right financial service.
Frequently asked questions
Answers to the questions we hear most often about Capnova Pay.
What is Capnova Pay?
Capnova Pay is a secure digital platform that brings financial products and services together in one place for individuals and businesses.
Is Capnova Pay a bank?
No. Capnova Pay is not a bank. Banking, card, digital-asset, and payment services, where available, are provided by third-party providers.
Who provides the financial services?
Financial services are delivered by established third-party providers. Eligibility, terms, and specific disclosures are presented during each provider’s onboarding process.
What products can I explore?
You can explore personal and business banking solutions, physical and virtual cards, digital-asset products and services, and payments — all from one platform.
How do I get started?
Choose whether you’re getting started for personal or business needs, select a service, and Capnova Pay will guide you into the appropriate onboarding experience.
Is my information secure?
Capnova Pay is built as a secure digital platform designed to protect your information. Provider onboarding is completed through each provider’s own secure process.
Still have questions?
Get in touch and the Capnova Pay team will help you find the right solution.